One connected workspace
Keep essential operational information together instead of relying on disconnected notebooks, spreadsheets and messaging threads.
TondeSoft · Retail & Hospitality
📺Industry-focused business software
ElectroApplianceERP
Electronics and home appliance retailer management system. Tracks every individual refrigerator, television, and smartphone by unique serial/IMEI number, manages hire-purchase customer repayment installments, and runs the after-sales warranty workshop.
Track appliance sales, serial numbers, warranties, repairs, spare parts, installment plans and multi-branch inventory.
✓ Workflow-focused✓ Management visibility✓ Configurable deployment✓ 14 modules in the catalogue
Designed for
Retail & Hospitality
Product focus
Connected operations
TondeSoft approach
Software that adapts to the way your business works.
A better way to manage
Trace every serial number and manage warranties and instalments with ease
ElectroApplianceERP connects stock, sales, warranty and after-sales service. Each appliance can be traced from purchase to customer, and instalment collections are tracked until the last payment.
Ideal for: Electronics retail chains, home appliance showrooms, mobile phone dealers.
Clearer accountability
Give team members defined responsibilities and help managers review actions, approvals and outstanding work.
Better business visibility
Use structured records and reports to understand activity, identify exceptions and make more informed decisions.
Designed around your operation
Discuss your branches, approval steps, reports and local operating requirements during product configuration.
Designed around your industry
Solve the everyday coordination challenges
A useful management system should connect the work people do every day with the information owners and supervisors need to make decisions.
Where work gets disconnected
Appliance sales often require serial-number traceability, warranties, repairs, spare parts and installment collections.
How the system helps coordinate it
Record purchases and serials, process sales, register warranties, schedule repairs, issue spare parts and track installment plans.
What decision-makers can review
Review stock by serial number, warranty exposure, repair turnaround, outstanding installments and branch sales.
Problems we solve
Common headaches in retail & hospitality, and how ElectroApplianceERP addresses them
Warranty disputes
How it helps
Serial numbers and sale dates support warranty checks.
Instalment payments that slip
How it helps
Schedules and arrears reports guide follow-up.
Repairs taking too long
How it helps
Service jobs are tracked by status and technician.
Before and after
What changes when your team switches to ElectroApplianceERP
Without a system
With ElectroApplianceERP
✗ Warranty cards on paper
✓ Warranty records per serial
✗ Instalment notes in a book
✓ Payment schedules in the system
✗ Spare parts bought blindly
✓ Spare-part stock and usage
System capabilities
Explore the ElectroApplianceERP modules
A closer look at the functions that can support your day-to-day activities. The final module setup can be aligned to your organization’s processes.
MODULE 01✳
Individual Serial Number & IMEI Tracking
Manage individual serial number & imei tracking with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 02✳
Hire-Purchase & Work-and-Pay Ledger Engine
Manage hire-purchase & work-and-pay ledger engine with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 03✳
Manufacturer Warranty Claim Management
Manage manufacturer warranty claim management with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 04✳
Repair Workshop Job Cards & Spare Parts
Manage repair workshop job cards & spare parts with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 05✳
Multi-Store Branch Stock Inter-Transfer
Maintain stock balances, movement history and reorder visibility across stores, locations or departments.
MODULE 06✳
User roles and access control
Manage user roles and access control with consistent records, clear ownership and information that can be reviewed by the right team members.
Module explorer
Everything inside ElectroApplianceERP
Search the 14 modules covered in the feature catalogue to find the exact function you need.
Dashboard
A real-time command centre summarising sales, stock levels, hire-purchase status and revenue trends, giving managers an instant overview of how the…
Point of Sale (POS)
A fast, intuitive checkout system for ringing up appliance sales in-store, handling receipts, discounts and multiple payment methods while…
Hire Purchase (HP)
Manages instalment-based appliance purchases, tracking repayment schedules and flagging accounts with a payment due so staff can follow up before…
Inventory & Stock
Tracks every appliance across warehouses and showrooms — quantities, models, serial numbers and stock movement — so you always know what's available…
Low-Stock Alerts
Automatically flags items falling below their reorder threshold, so purchasing teams can restock fast-moving appliances before they run out and sales…
Barcode Scanning & Labels
Generate and print barcode labels for every product, and scan them at checkout or during stock-taking for fast, accurate, error-free inventory…
Customers & CRM
Keeps a complete record of customer purchase history, contact details and preferences, helping staff build stronger relationships and follow up on…
Suppliers & Orders
Manages supplier information and purchase orders end-to-end, from placing an order for new appliance stock to tracking delivery and reconciling…
Store Locations & Cloud Sync
Connects multiple branches or showrooms on one cloud-synced platform, so stock levels, sales and pricing stay consistent and up to date across every…
Staff Management
Maintains employee records, roles and attendance in one place, making it easy to manage shifts, performance and store staffing across all branches.
Payroll Management
Automates salary calculations, deductions and payslip generation, reducing manual payroll work and ensuring staff are paid accurately and on time.
Accounting & Reports
A built-in accounting module that consolidates sales, expenses and taxes into clear financial reports, giving owners and accountants an accurate…
Monthly Revenue Reports
Automatically generated monthly summaries of sales and revenue trends, helping management track growth, compare performance across periods, and plan…
Users & Permissions
Controls exactly what each staff member can access within the system, protecting sensitive sales, financial and customer data from unauthorised use.
No module matches that search. Ask us on WhatsApp; custom modules can be built.
Built with African operations in mind
Practical tools for the way business works here
Designed for organizations operating in Ghana and across Africa, where teams may need clear multi-branch oversight, Ghana cedi reporting, Mobile Money and cash collection visibility, SMS or WhatsApp communication, and practical workflows for local operations. Specific integrations and regulatory requirements are confirmed during solution scoping.
- ✓Supports cash, instalment and Mobile Money purchases
- ✓Showrooms and multi-branch sales
- ✓Prices and balances in cedis
Local payment realitiesCash, bank and Mobile Money workflows can be assessed for your setup.
Branch-level visibilityDiscuss location-based access, reporting and management controls.
TondeSoft · Ghana
Local understanding. Connected business systems.
A day with ElectroApplianceERP
See how a typical day flows
A customer buys a fridge on installment; the serial number is recorded, warranty starts, installment schedule is set, and when it needs repair the technician logs the job against the original sale.
Illustrative scenario. Actual workflows are configured with your team during implementation.
Who uses it
One system, the right view for every role
Role-based access helps each person see and do what their job requires.
Owner / Manager
Reviews sales, margins and receivables.
Sales Staff
Process sales and installment agreements.
Technicians
Handle repairs and spare parts.
Accounts
Track installments and collections.
More capabilities
Built for the details of your industry
Serial Number Tracking
Trace each unit from purchase to sale.
Warranty Management
Start dates, terms and claims.
Installment Plans
Deposits, schedules and reminders.
Repairs & Service Jobs
Job cards and status.
Spare Parts
Stock and issue to repairs.
Multi-Branch Stock
Transfer and view stock per branch.
Reports & insight
Reports your management team can act on
- ✓ Stock by serial number
- ✓ Sales by product and branch
- ✓ Installment balances
- ✓ Warranty claims
- ✓ Repair turnaround
- ✓ Spare parts usage
Dashboard image is illustrative. Report content is agreed during implementation.
Your workflow, step by step
From first task to final report in 5 connected steps
- 1
Receive stock
Record items with serial numbers.
- 2
Sell
Cash, instalment or Mobile Money.
- 3
Activate warranty
Start warranty from sale date.
- 4
Collect instalments
Track due dates and arrears.
- 5
Service
Handle repair jobs and spare parts.
Is it right for you?
This fits if…
- ✓You sell electronics or home appliances
- ✓You offer instalments
- ✓You provide warranty or service
- ✓You operate several showrooms
What you will need
To get started
- ●A PC or POS
- ●Product and serial list
- ●Price levels
Exact hardware and connectivity are confirmed during your consultation.
Your first win
What you can expect early
Look up any serial number and its warranty status.
- ✓ Guided setup with your team
- ✓ Your data imported where possible
- ✓ Staff training and ongoing support
Scope and timelines are agreed after consultation.
How it works
From daily transactions to management insight
A practical operating cycle helps your team capture work consistently and gives management a clearer view of what is happening across the organization.
1
Register
Capture the people, products, services, locations or jobs your operation needs to manage.
2
Process
Move each transaction through the appropriate operational steps with clear responsibility and status.
3
Monitor
Review activity, exceptions, balances and performance using consolidated operational views.
4
Improve
Use reports and historical records to identify bottlenecks, control costs and plan next actions.
Your operation
One clearer picture.
Organized records. Connected processes. Better oversight.
Made to fit your organization
Your business is unique. Your software should reflect that.
During consultation, TondeSoft can review your current processes, reporting needs, branches, staff roles and deployment preferences to define the right configuration for ElectroApplianceERP.
- ✓ Review of your current operating workflow
- ✓ Discussion of modules, user roles and approvals
- ✓ Data migration and deployment planning, where required
- ✓ Staff orientation, support and future enhancement planning
Discuss your requirements
Tell us how your organization works. We will help identify the most suitable modules and implementation approach.
Talk to a TondeSoft ConsultantVisibility & control
Make informed decisions with organized information
Review transaction history, outstanding tasks, operational activity and management summaries in a structured way. Reporting options can be agreed during implementation to reflect the indicators that matter to your team.
Deployment conversation
Start with the requirements that matter most
Whether you operate one location or multiple branches, discuss users, data, devices, integrations, hosting and support needs with our team before deployment.
Request product information ↗Frequently asked questions
Planning your ElectroApplianceERP implementation
A few practical answers to help your team take the next step.
Can we track serial numbers?+
Yes. Serial-level traceability can be configured for applicable products.
Can we manage installment sales?+
Installment plans and payment tracking can be set up.
Can we sell on hire-purchase?+
Deposit and instalment plans can be configured.
Can technicians record parts used?+
Yes. Parts issued to repairs are recorded.
Can we sell on hire-purchase?+
Instalment plans can be configured.
Can customers be reminded?+
Reminders can be sent through supported channels.
Can we track trade-ins?+
Trade-in handling can be configured.
Can the system support more than one branch or location?+
Multi-location requirements can be reviewed during configuration, including user access, location-level activity and consolidated management reporting.
Can the system be adapted to our existing workflow?+
Yes. TondeSoft can review your current process, required approvals, reports and user roles to define the appropriate implementation scope.
How do we get pricing and a demonstration?+
Contact the TondeSoft team with your organization type, number of users and key requirements. We can then arrange a product discussion and provide a suitable proposal.
Take the next step
Ready to explore ElectroApplianceERP?
Request a tailored walkthrough, discuss your business requirements and find out how TondeSoft can help streamline your operations.