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TondeSoft · Security & Logistics

🛡️Industry-focused business software

SecurityGuardERP

Total command and operations software for private security agencies. Verifies guard clock-in via GPS/biometrics, monitors NFC/RFID patrol checkpoints in real time, logs security incident dispatches, and bills clients by exact posted guard hours.

Coordinate guards, sites, duty rosters, attendance, patrols, incidents, equipment, client billing and payroll information.

✓ Workflow-focused✓ Management visibility✓ Configurable deployment✓ 28 modules in the catalogue
SecurityGuardERP industry operations

Designed for

Security & Logistics

Product focus

Connected operations

A better way to manage

Deploy guards confidently and bill clients accurately

SecurityGuardERP helps agencies plan rosters, confirm attendance, record patrols and manage incidents. Operations teams see coverage, and finance teams bill from verified hours.

Ideal for: Private security companies, facility protection firms, VIP security contractors.

✓

One connected workspace

Keep essential operational information together instead of relying on disconnected notebooks, spreadsheets and messaging threads.

✓

Clearer accountability

Give team members defined responsibilities and help managers review actions, approvals and outstanding work.

✓

Better business visibility

Use structured records and reports to understand activity, identify exceptions and make more informed decisions.

✓

Designed around your operation

Discuss your branches, approval steps, reports and local operating requirements during product configuration.

Designed around your industry

Solve the everyday coordination challenges

A useful management system should connect the work people do every day with the information owners and supervisors need to make decisions.

01 · The challenge

Where work gets disconnected

Agencies must coordinate client sites, guard rosters, relief coverage, attendance, patrol evidence and incident response.

02 · The workflow

How the system helps coordinate it

Assign guards to posts, publish duty rosters, capture attendance, record patrol checkpoints and escalate incidents.

03 · The management view

What decision-makers can review

Monitor post coverage, lateness, patrol completion, incidents, equipment and client billing against deployed hours.

Problems we solve

Common headaches in security & logistics, and how SecurityGuardERP addresses them

The problem

Posts left uncovered

How it helps

Rosters and attendance show gaps before clients complain.

The problem

Patrols claimed but not evidenced

How it helps

Checkpoint and supervisor records support patrol reports.

The problem

Disputes over billed hours

How it helps

Billing is based on rostered and attended hours.

Before and after

What changes when your team switches to SecurityGuardERP

Without a system
With SecurityGuardERP
✗ Paper duty rosters
✓ Digital rosters by post and shift
✗ Incident reports by phone
✓ Recorded and escalated incident reports
✗ Manual payroll inputs
✓ Attendance-based payroll data

System capabilities

Explore the SecurityGuardERP modules

A closer look at the functions that can support your day-to-day activities. The final module setup can be aligned to your organization’s processes.

MODULE 01✳

Guard Shift Rostering & Relief Posting

Coordinate duty assignments, attendance, site coverage and incident reporting across client locations.

MODULE 02✳

Real-Time NFC/QR Guard Patrol Verification

Coordinate duty assignments, attendance, site coverage and incident reporting across client locations.

MODULE 03✳

Immediate Security Incident & Panic Dispatch

Manage immediate security incident & panic dispatch with consistent records, clear ownership and information that can be reviewed by the right team members.

MODULE 04✳

Uniform, Kitting & Equipment Asset Tracking

Manage uniform, kitting & equipment asset tracking with consistent records, clear ownership and information that can be reviewed by the right team members.

MODULE 05✳

Client Guard-Hour Billing & Payroll Sync

Coordinate duty assignments, attendance, site coverage and incident reporting across client locations.

MODULE 06✳

User roles and access control

Manage user roles and access control with consistent records, clear ownership and information that can be reviewed by the right team members.

Module explorer

Everything inside SecurityGuardERP

Search the 28 modules covered in the feature catalogue to find the exact function you need.

28 modules

01

Executive Dashboard

A real-time command centre summarising deployed guards, active sites, incidents and revenue, giving management an instant overview of the entire…

02

Live GPS Radar & Dispatch

Tracks guard and patrol-vehicle locations on a live map, letting controllers dispatch the nearest available resource and verify that guards are where…

03

Security Guard Register

A complete digital record of every guard on your books — personal details, licences and deployment history — kept in one searchable database.

04

Administrative Staff

Manages records for office and management staff separately from field guards, covering roles, departments and reporting lines.

05

Recruitment & Vetting

Tracks applicants through recruitment and background vetting, ensuring every new guard is properly screened before deployment.

06

Training & Certification

Records training completed and certifications held by each guard, with visibility into what's expiring so

07

Leave & Disciplinary

Manages leave requests and disciplinary records for guards and staff, keeping HR processes consistent

08

Digital Guard ID & Verify

Issues digital ID credentials that clients and supervisors can verify instantly, confirming a guard's identity and authorisation on the spot.

09

Clients & Contracts

Manages client accounts and service contracts, including coverage terms and renewal dates, so nothing

10

Sites, Posts & Checkpoints

Defines every guarded site, post and checkpoint, giving a structured map of where coverage is required and what each post entails.

11

Duty Rostering & Shifts

Builds and manages guard shift rosters across all sites, making it easy to plan coverage and avoid gaps

12

Attendance & Timecard

Records guard clock-in and clock-out times at each post, producing accurate timecards for payroll and

13

Guard Replacements

Tracks and manages last-minute guard replacements, so a no-show or emergency never leaves a post uncovered without a record of what happened.

14

Field Supervision Logs

Logs site visits and inspections carried out by supervisors, documenting guard performance and post

15

Incidents & AI Legal DAR

Captures incident reports from the field and uses AI assistance to help draft legally sound Daily Activity Reports (DAR), speeding up documentation…

16

Client Complaints & SLA

Logs client complaints and tracks them against service-level agreements, ensuring issues are resolved on time and contract commitments are met.

17

Guard Payroll Engine

Calculates guard salaries automatically from rostered shifts and attendance records, reducing manual payroll work and payment errors.

18

Client Billing & Invoicing

Generates client invoices directly from contracted hours and services rendered, keeping billing accurate and tightly linked to actual deployment.

19

Payments & Expenses

Tracks incoming client payments and outgoing business expenses, giving a clear, up-to-date view of

20

Double-Entry Accounting

A full double-entry accounting engine underpins the system, ensuring every transaction is properly recorded and your books stay balanced.

21

Uniforms & Guard Equipment

Tracks uniforms, radios and other equipment issued to each guard, so assets are accounted for and can be recovered when a guard leaves.

22

Fleet & Patrol Vehicles

Manages patrol vehicles and fleet assets, including assignments, maintenance and usage, keeping mobile patrol operations organised.

23

Mobile Guard Terminal

A mobile app for guards in the field to clock in, log incidents and check duty instructions, keeping them connected to head office from any post.

24

Client Portal Experience

Gives clients secure online access to their site reports, guard schedules and invoices, improving transparency without extra phone calls or emails.

25

Reports & Analytics Center

Generates detailed operational and financial reports across guards, sites and clients, helping management track performance and plan ahead.

26

System Users & Access

Role-based access control lets administrators define exactly what each user can see and do within the system, protecting sensitive client and guard…

27

Settings & Multi-Branch

Configures system-wide preferences and supports multiple branches or regional offices operating from

28

Immutable Audit Trail

Keeps a tamper-proof log of critical actions taken in the system, providing a reliable audit trail for compliance, disputes and internal review.

Built with African operations in mind

Practical tools for the way business works here

Designed for organizations operating in Ghana and across Africa, where teams may need clear multi-branch oversight, Ghana cedi reporting, Mobile Money and cash collection visibility, SMS or WhatsApp communication, and practical workflows for local operations. Specific integrations and regulatory requirements are confirmed during solution scoping.

  • ✓Suited to residential, commercial and industrial guard contracts
  • ✓Client billing and guard payments in cedis
  • ✓Supports supervisors working across many sites
Local payment realitiesCash, bank and Mobile Money workflows can be assessed for your setup.
Branch-level visibilityDiscuss location-based access, reporting and management controls.
African professionals and local business operations relevant to SecurityGuardERP

TondeSoft · Ghana

Local understanding. Connected business systems.

African team using SecurityGuardERP in daily operations

A day with SecurityGuardERP

See how a typical day flows

The operations officer publishes next week’s roster across 18 client sites, guards check in on duty, a supervisor records a patrol, an incident is escalated, and month-end billing is based on deployed hours.

Illustrative scenario. Actual workflows are configured with your team during implementation.

Who uses it

One system, the right view for every role

Role-based access helps each person see and do what their job requires.

👤

Operations Manager

Monitors coverage, incidents and client service.

👤

Supervisors

Visit sites, verify guards and log patrols.

👤

Guards

Check in, patrol and report incidents.

👤

Accounts / HR

Prepare billing and payroll inputs.

More capabilities

Built for the details of your industry

Guard Profiles

Records, documents, training and assignments.

Site & Post Management

Manage client sites, posts and requirements.

Duty Rosters

Plan shifts, relief and overtime.

Patrol & Checkpoints

Record rounds and exceptions.

Incident Reporting

Log, escalate and review incidents.

Equipment & Uniforms

Track items issued to guards.

SecurityGuardERP management dashboard in Ghana cedis

Reports & insight

Reports your management team can act on

  • ✓ Roster and post coverage
  • ✓ Attendance and lateness
  • ✓ Patrol completion
  • ✓ Incident log
  • ✓ Equipment issued
  • ✓ Client billing summary

Dashboard image is illustrative. Report content is agreed during implementation.

Your workflow, step by step

From first task to final report in 5 connected steps

  1. 1

    Win the contract

    Record client, sites and required posts.

  2. 2

    Roster

    Assign guards to shifts.

  3. 3

    Verify

    Capture attendance and patrols.

  4. 4

    Respond

    Log and escalate incidents.

  5. 5

    Bill & pay

    Invoice clients and prepare guard pay inputs.

Is it right for you?

This fits if…

  • ✓You operate a security company
  • ✓You manage many sites
  • ✓You need accurate client billing
  • ✓You want better supervision

What you will need

To get started

  • ●A PC in operations
  • ●Phones for supervisors
  • ●Guard list and client sites

Exact hardware and connectivity are confirmed during your consultation.

Your first win

What you can expect early

See which posts are covered today.

  • ✓ Guided setup with your team
  • ✓ Your data imported where possible
  • ✓ Staff training and ongoing support

Scope and timelines are agreed after consultation.

How it works

From daily transactions to management insight

A practical operating cycle helps your team capture work consistently and gives management a clearer view of what is happening across the organization.

1

Register

Capture the people, products, services, locations or jobs your operation needs to manage.

2

Process

Move each transaction through the appropriate operational steps with clear responsibility and status.

3

Monitor

Review activity, exceptions, balances and performance using consolidated operational views.

4

Improve

Use reports and historical records to identify bottlenecks, control costs and plan next actions.

SecurityGuardERP work environment SecurityGuardERP business activity

Your operation

One clearer picture.

Organized records. Connected processes. Better oversight.

Made to fit your organization

Your business is unique. Your software should reflect that.

During consultation, TondeSoft can review your current processes, reporting needs, branches, staff roles and deployment preferences to define the right configuration for SecurityGuardERP.

  • ✓ Review of your current operating workflow
  • ✓ Discussion of modules, user roles and approvals
  • ✓ Data migration and deployment planning, where required
  • ✓ Staff orientation, support and future enhancement planning
Team and operations relevant to SecurityGuardERP

Discuss your requirements

Tell us how your organization works. We will help identify the most suitable modules and implementation approach.

Talk to a TondeSoft Consultant

Visibility & control

Make informed decisions with organized information

Review transaction history, outstanding tasks, operational activity and management summaries in a structured way. Reporting options can be agreed during implementation to reflect the indicators that matter to your team.

Deployment conversation

Start with the requirements that matter most

Whether you operate one location or multiple branches, discuss users, data, devices, integrations, hosting and support needs with our team before deployment.

Request product information ↗

Frequently asked questions

Planning your SecurityGuardERP implementation

A few practical answers to help your team take the next step.

Can we bill clients by hours deployed?+

Billing inputs can be derived from rosters and attendance records.

Can incidents be escalated?+

Incident records and escalation steps can be configured.

Can clients receive reports?+

Agreed incident and attendance summaries can be shared with clients.

Can we track uniforms and equipment?+

Issue and return records can be maintained.

Can we handle overtime and relief guards?+

Yes. Rosters can include relief and overtime.

Can supervisors record visits?+

Supervisor visits can be logged.

Can we track guard documents?+

Documents and training can be stored.

Can the system support more than one branch or location?+

Multi-location requirements can be reviewed during configuration, including user access, location-level activity and consolidated management reporting.

Can the system be adapted to our existing workflow?+

Yes. TondeSoft can review your current process, required approvals, reports and user roles to define the appropriate implementation scope.

How do we get pricing and a demonstration?+

Contact the TondeSoft team with your organization type, number of users and key requirements. We can then arrange a product discussion and provide a suitable proposal.

Take the next step

Ready to explore SecurityGuardERP?

Request a tailored walkthrough, discuss your business requirements and find out how TondeSoft can help streamline your operations.

Key Features
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