One connected workspace
Keep essential operational information together instead of relying on disconnected notebooks, spreadsheets and messaging threads.
TondeSoft · Education & Health
🏥Industry-focused business software
HospitalERP
Comprehensive health information management system (HIMS) meeting national insurance (NHIS) and private healthcare standards. Features paperless doctor consultation, pharmacy dispensing, laboratory diagnostics, and ICU/ward bed tracking.
Coordinate patient registration, appointments, clinical departments, billing, pharmacy, laboratory workflows and facility reporting.
✓ Workflow-focused✓ Management visibility✓ Configurable deployment✓ 65 modules in the catalogue
Designed for
Education & Health
Product focus
Connected operations
TondeSoft approach
Software that adapts to the way your business works.
A better way to manage
Keep patients moving and records accurate from reception to billing
HospitalERP coordinates reception, consultation, laboratory, pharmacy and billing so that each department sees what it needs. Patients wait less, billing is clearer, and administrators gain visibility of activity and revenue.
Ideal for: Hospitals, multi-specialty clinics, diagnostic laboratories, maternity hospitals.
Clearer accountability
Give team members defined responsibilities and help managers review actions, approvals and outstanding work.
Better business visibility
Use structured records and reports to understand activity, identify exceptions and make more informed decisions.
Designed around your operation
Discuss your branches, approval steps, reports and local operating requirements during product configuration.
Designed around your industry
Solve the everyday coordination challenges
A useful management system should connect the work people do every day with the information owners and supervisors need to make decisions.
Where work gets disconnected
Patient services often cross reception, consultation, laboratory, imaging, pharmacy, billing and accounts departments.
How the system helps coordinate it
Coordinate patient registration, appointments, clinical encounters, service requests, results, billing and authorized records access.
What decision-makers can review
Monitor patient volumes, department activity, service revenue, outstanding bills, stock levels and operational bottlenecks.
Problems we solve
Common headaches in education & health, and how HospitalERP addresses them
Patients repeating details at every desk
How it helps
A single patient record is shared across authorized departments.
Services delivered but not billed
How it helps
Charges are captured from each service and consolidated in the patient bill.
Drug and consumable stock-outs
How it helps
Pharmacy and store stock levels are monitored with reorder visibility.
Before and after
What changes when your team switches to HospitalERP
Without a system
With HospitalERP
✗ Paper folders passed between departments
✓ Electronic patient records with access control
✗ Lab results delivered by hand
✓ Results returned to the requesting clinician in the system
✗ Revenue reconciled at month-end
✓ Daily revenue by department
System capabilities
Explore the HospitalERP modules
A closer look at the functions that can support your day-to-day activities. The final module setup can be aligned to your organization’s processes.
MODULE 01✳
Paperless Patient EMR & Clinical Notes
Organize patient records and service activity while supporting authorized access to confidential information.
MODULE 02✳
NHIS & Private Insurance Claim Scrubber
Manage nhis & private insurance claim scrubber with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 03✳
Laboratory LIMS & Diagnostic Reports
Turn daily activity into useful summaries for supervisors, owners and management.
MODULE 04✳
Inpatient Ward & Bed Occupancy Grid
Organize patient records and service activity while supporting authorized access to confidential information.
MODULE 05✳
Radiology & Pharmacy Dispatch Hub
Manage radiology & pharmacy dispatch hub with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 06✳
User roles and access control
Manage user roles and access control with consistent records, clear ownership and information that can be reviewed by the right team members.
Module explorer
Everything inside HospitalERP
Search the 65 modules covered in the feature catalogue to find the exact function you need.
Dashboard
A real-time, at-a-glance overview of hospital activity — patient flow, bed occupancy, revenue and key alerts — for fast, informed decision-making.
Appointments
Book, reschedule and track patient appointments across departments and specialists, reducing waiting times and no-shows.
Follow-Up & Recall
Automated tracking and reminders for patients due for review, follow-up visits or recall on treatment plans, improving continuity of care.
Patient Registration
Fast, standardized capture of new patient bio-data and medical history at first contact.
All Patients
A searchable master list of every patient in the system, with quick access to individual records.
Bed & Ward
Live visibility of bed availability, ward occupancy and patient transfers across the
Referral Management
Track referrals in and out of the facility, ensuring continuity of care between providers.
Discharge Summary
Generate structured, standardized discharge summaries for patients leaving the hospital's care.
Medical Records
A secure, centralized electronic health record system for all clinical documentation.
Emergency / A&E
Rapid triage, tracking and management of patients arriving through the Accident & Emergency unit.
Maternity / OB-GYN
Specialized modules for antenatal, delivery and postnatal care management.
Paediatrics
Dedicated tools for managing child patient records, growth monitoring and immunization schedules.
Nutrition / IMAM
Support for nutrition assessment and Integrated Management of Acute Malnutrition (IMAM) programmes.
Laboratory
Manage lab test requests, sample tracking and results reporting, integrated with patient records.
Radiology / Imaging
Order and track imaging studies (X-ray, ultrasound, scans) and store results against patient files.
Pharmacy
Manage drug inventory, dispensing, prescriptions and stock levels within a controlled pharmacy workflow.
Theatre / OR
Schedule and manage operating room bookings, surgical teams and procedure records.
Blood Bank
Track blood donations, stock, cross-matching and transfusions safely and traceably.
Physiotherapy / Rehab
Manage rehabilitation plans, therapy sessions and patient progress tracking.
Chart of Accounts
Structured setup of all financial accounts used across the hospital's books.
Journal Entries
Record and manage manual and automated accounting entries.
General Ledger
The central ledger consolidating all financial transactions for reporting and audit.
Trial Balance
Instantly generate trial balances to verify the accuracy of the accounting books.
Profit & Loss
Automated profit and loss statements for any selected period.
Balance Sheet
Real-time balance sheet reporting reflecting the hospital's financial position.
Cash Flow
Track cash inflows and outflows to support liquidity planning.
Expenses
Capture, categorize and approve operational expenses across departments.
Budget vs Actual
Compare budgeted figures against actual performance to control spending.
Fixed Assets
Register and track hospital assets, including depreciation schedules.
Bank Reconciliation
Match bank statements against internal records to keep accounts accurate.
Cost Centres
Allocate and analyze costs by department or unit for better financial accountability.
Alert & Command
A centralized hub for system-wide alerts, notifications and operational escalations.
Billing & Finance
Generate patient bills, process payments and manage overall facility billing.
NHIS / Insurance
Manage National Health Insurance Scheme claims and other insurance billing workflows.
User Management
Control staff accounts, roles and system access permissions.
Payroll Management
Process staff salaries, deductions and payslips within the system.
Human Resources
Manage staff records, attendance, leave and other HR functions.
Inventory & Stores
Track stock levels of medical and non-medical supplies across all store locations.
Mortuary
Manage mortuary records, body admission/release logs and related documentation.
Quality & Feedback
Capture patient feedback and monitor quality-of-care indicators for continuous improvement.
Integrations Hub
Connect HospitalERP with third-party systems and external platforms via a central integration point.
ALFRED AI Assistant
An in-built AI assistant that helps staff navigate the system and retrieve information faster.
Analytics & Reports
Generate customizable operational, clinical and financial reports and dashboards.
GHS DHIMS2 Reports
Built-in reporting aligned with Ghana Health Service's DHIMS2 requirements for regulatory submission.
Audit Trail
A complete, tamper-evident log of user actions across the system for accountability and compliance.
Infertility Care
Dedicated records and workflow support for fertility treatment and management.
Family Planning
Manage contraceptive counselling, methods dispensed and follow-up care.
Family Medicine
General/family practice consultation and record management.
Ophthalmology
Eye-care specific examination records and treatment tracking.
Ambulance Services
Coordinate ambulance dispatch, trip logs and emergency transport records.
Orthopaedics
Manage records for bone, joint and musculoskeletal care.
Endocrinology
Track hormonal and metabolic disorder management, including diabetes-related care.
Endoscopy
Manage endoscopic procedure scheduling, findings and reports.
Dentistry
Dental examination, treatment plan and procedure record management.
Renal / Nephrology
Support for kidney care, including dialysis and related treatment tracking.
Oncology
Manage cancer patient treatment plans, chemotherapy schedules and follow-up.
Dermatology
Skin condition diagnosis and treatment record management.
Psychiatry
Mental health assessment, treatment planning and confidential record management.
Gynecology
Women's reproductive health examination and treatment tracking.
Hematology
Manage blood disorder diagnostics and treatment records.
DNA Services
Support for DNA testing requests, sample tracking and results management.
Heart Diseases
Cardiac condition monitoring and treatment record management.
Stroke Treatment
Specialized workflow for stroke diagnosis, treatment and rehabilitation tracking.
BP Treatment
Blood pressure monitoring and hypertension management records.
Diabetes
Diabetes screening, monitoring and long-term care management.
No module matches that search. Ask us on WhatsApp; custom modules can be built.
Built with African operations in mind
Practical tools for the way business works here
Designed for organizations operating in Ghana and across Africa, where teams may need clear multi-branch oversight, Ghana cedi reporting, Mobile Money and cash collection visibility, SMS or WhatsApp communication, and practical workflows for local operations. Specific integrations and regulatory requirements are confirmed during solution scoping.
- ✓Supports cash, Mobile Money and insurance-based billing workflows
- ✓Claims preparation can be aligned with scheme requirements during scoping
- ✓Suitable for clinics, polyclinics and hospitals
Local payment realitiesCash, bank and Mobile Money workflows can be assessed for your setup.
Branch-level visibilityDiscuss location-based access, reporting and management controls.
TondeSoft · Ghana
Local understanding. Connected business systems.
A day with HospitalERP
See how a typical day flows
A patient is registered at reception, seen by a doctor, sent to the laboratory, then to pharmacy; each step is recorded and the bill is assembled automatically for payment or insurance claim processing.
Illustrative scenario. Actual workflows are configured with your team during implementation.
Who uses it
One system, the right view for every role
Role-based access helps each person see and do what their job requires.
Hospital Administrator
Monitors patient flow, revenue and resources.
Doctors & Nurses
Record consultations, orders and treatment notes.
Lab / Pharmacy Staff
Process requests, results and dispensing.
Billing & Accounts
Create bills, receive payments and follow claims.
More capabilities
Built for the details of your industry
Patient Registration & EMR
Maintain patient files with access limited to authorized roles.
Appointments & Queues
Book visits and manage clinic queues.
Laboratory & Imaging
Handle test requests, results and reporting.
In-patient & Wards
Admit, transfer and discharge patients; track bed use.
Insurance / NHIS Claims
Prepare claim information (integration scope confirmed in scoping).
Pharmacy & Store
Manage medicines, batches and issues to departments.
Reports & insight
Reports your management team can act on
- ✓ Patient visits by department
- ✓ Revenue by service
- ✓ Outstanding bills and claims
- ✓ Pharmacy stock and usage
- ✓ Laboratory workload
- ✓ Bed and ward occupancy
Dashboard image is illustrative. Report content is agreed during implementation.
Your workflow, step by step
From first task to final report in 5 connected steps
- 1
Register
Create or find the patient and open a visit.
- 2
Consult
Record vitals, notes, diagnosis and orders.
- 3
Test & treat
Send lab requests and receive results.
- 4
Dispense
Pharmacy issues medicines against the prescription.
- 5
Bill & review
Consolidate charges and review revenue and activity.
Is it right for you?
This fits if…
- ✓You operate a clinic, polyclinic or hospital
- ✓Departments share information on paper
- ✓You want accurate billing
- ✓You manage pharmacy and lab in-house
What you will need
To get started
- ●PCs or tablets in each department
- ●A reliable local network
- ●Service price list and drug list
Exact hardware and connectivity are confirmed during your consultation.
Your first win
What you can expect early
Have every service captured on the bill before the patient leaves.
- ✓ Guided setup with your team
- ✓ Your data imported where possible
- ✓ Staff training and ongoing support
Scope and timelines are agreed after consultation.
How it works
From daily transactions to management insight
A practical operating cycle helps your team capture work consistently and gives management a clearer view of what is happening across the organization.
1
Register
Capture the people, products, services, locations or jobs your operation needs to manage.
2
Process
Move each transaction through the appropriate operational steps with clear responsibility and status.
3
Monitor
Review activity, exceptions, balances and performance using consolidated operational views.
4
Improve
Use reports and historical records to identify bottlenecks, control costs and plan next actions.
Your operation
One clearer picture.
Organized records. Connected processes. Better oversight.
Made to fit your organization
Your business is unique. Your software should reflect that.
During consultation, TondeSoft can review your current processes, reporting needs, branches, staff roles and deployment preferences to define the right configuration for HospitalERP.
- ✓ Review of your current operating workflow
- ✓ Discussion of modules, user roles and approvals
- ✓ Data migration and deployment planning, where required
- ✓ Staff orientation, support and future enhancement planning
Discuss your requirements
Tell us how your organization works. We will help identify the most suitable modules and implementation approach.
Talk to a TondeSoft ConsultantVisibility & control
Make informed decisions with organized information
Review transaction history, outstanding tasks, operational activity and management summaries in a structured way. Reporting options can be agreed during implementation to reflect the indicators that matter to your team.
Deployment conversation
Start with the requirements that matter most
Whether you operate one location or multiple branches, discuss users, data, devices, integrations, hosting and support needs with our team before deployment.
Request product information ↗Frequently asked questions
Planning your HospitalERP implementation
A few practical answers to help your team take the next step.
Is patient data access controlled?+
Role-based access and audit trails can be configured so only authorized staff see sensitive records.
Can it handle insurance claims?+
Claim preparation workflows can be set up; specific scheme integrations are confirmed during scoping.
Can doctors access records from different rooms?+
Authorized users can access records from permitted devices on your network.
How is patient privacy protected?+
Role-based permissions and audit logs can be configured.
Can we separate departments and permissions?+
Role-based access can be configured per department.
Can we print patient bills and prescriptions?+
Printable layouts can be configured.
Can we handle in-patient stays?+
Admission, ward and discharge workflows can be configured.
Can the system support more than one branch or location?+
Multi-location requirements can be reviewed during configuration, including user access, location-level activity and consolidated management reporting.
Can the system be adapted to our existing workflow?+
Yes. TondeSoft can review your current process, required approvals, reports and user roles to define the appropriate implementation scope.
How do we get pricing and a demonstration?+
Contact the TondeSoft team with your organization type, number of users and key requirements. We can then arrange a product discussion and provide a suitable proposal.
Take the next step
Ready to explore HospitalERP?
Request a tailored walkthrough, discuss your business requirements and find out how TondeSoft can help streamline your operations.