One connected workspace
Keep essential operational information together instead of relying on disconnected notebooks, spreadsheets and messaging threads.
TondeSoft · Commerce & hôtellerie
🏨Industry-focused business software
HotelERP
End-to-end Property Management System (PMS) for hospitality providers. Synchronizes direct online reservations, OTAs, keycard systems, in-room dining billing, banquet reservations, and automated guest concierge messages.
Connect reservations, front desk, rooms, housekeeping, guest accounts, restaurant charges, payments and occupancy reporting.
✓ Workflow-focused✓ Management visibility✓ Configurable deployment✓ 30 modules in the catalogue
Designed for
Commerce & hôtellerie
Product focus
Connected operations
TondeSoft approach
Software that adapts to the way your business works.
A better way to manage
Fill more rooms and keep every guest’s bill accurate
HotelERP keeps reservations, rooms, housekeeping and billing in step. Front-desk staff see availability instantly, housekeeping knows which rooms to prepare, and managers see occupancy and revenue.
Ideal for: Hotels, safari lodges, boutique resorts, serviced executive apartments.
Clearer accountability
Give team members defined responsibilities and help managers review actions, approvals and outstanding work.
Better business visibility
Use structured records and reports to understand activity, identify exceptions and make more informed decisions.
Designed around your operation
Discuss your branches, approval steps, reports and local operating requirements during product configuration.
Designed around your industry
Solve the everyday coordination challenges
A useful management system should connect the work people do every day with the information owners and supervisors need to make decisions.
Where work gets disconnected
Reservations, room status, guest requests, housekeeping, restaurant charges and payments need to stay synchronized.
How the system helps coordinate it
Manage bookings, check-in and check-out, room allocation, housekeeping tasks, guest folios, add-on services and payments.
What decision-makers can review
Review occupancy, room revenue, booking sources, outstanding guest balances, housekeeping status and shift handovers.
Problems we solve
Common headaches in retail & hospitality, and how HotelERP addresses them
Double-booked rooms
How it helps
Availability updates as bookings are made.
Restaurant charges missing from guest bills
How it helps
Outlet charges post to the guest folio.
Rooms not ready at check-in
How it helps
Housekeeping status is visible to the front desk.
Before and after
What changes when your team switches to HotelERP
Without a system
With HotelERP
✗ Bookings in a diary
✓ Reservation calendar with room status
✗ Folios totalled by hand
✓ Automatic folio with payments
✗ Occupancy estimated
✓ Daily occupancy and revenue reports
System capabilities
Explore the HotelERP modules
A closer look at the functions that can support your day-to-day activities. The final module setup can be aligned to your organization’s processes.
MODULE 01✳
Front Desk Visual Room Availability Grid
Manage front desk visual room availability grid with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 02✳
OTA & Channel Manager Two-Way Sync
Manage ota & channel manager two-way sync with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 03✳
Housekeeping & Maintenance Dispatch
Assign room or facility tasks, update work status and make outstanding work visible to supervisors.
MODULE 04✳
Banquet & Conference Event Booking
Manage banquet & conference event booking with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 05✳
Guest Billing & Multi-Currency Folio
Manage guest billing & multi-currency folio with consistent records, clear ownership and information that can be reviewed by the right team members.
MODULE 06✳
User roles and access control
Manage user roles and access control with consistent records, clear ownership and information that can be reviewed by the right team members.
Module explorer
Everything inside HotelERP
Search the 30 modules covered in the feature catalogue to find the exact function you need.
Dashboard
Centralized operational overview giving management a quick entry point into the hotel's activities and service areas.
Reservations
Manages guest bookings and reservation activity, supporting organized stays and helping reduce booking conflicts.
Room Management
Supports room setup, status monitoring and availability management for efficient accommodation operations.
Restaurant
Supports hotel restaurant operations and the management of dining services within the property.
Bar & Lounge
Provides operational support for bar and lounge services within the hotel's food and beverage environment.
Car Park
Supports management of hotel parking activities and related vehicle operations.
Conference & Events
Helps coordinate conferences, meetings and other event-related services offered by the hotel.
Resort & Spa
Supports spa, resort and leisure services, extending the system beyond accommodation.
Store Room
Helps track hotel stores and supplies held for operational use across departments.
Housekeeping
Supports room-cleaning and housekeeping workflows, helping coordinate service requirements and room readiness.
Procurement
Supports purchasing activities and the acquisition of goods and services required by hotel operations.
Guest CRM
Centralizes guest relationship information to support consistent and personalized service.
Assets
Provides a dedicated area for tracking and managing hotel assets across departments.
Laundry & Linen
Supports laundry and linen operations and helps coordinate linen requirements linked to housekeeping.
Transport & Shuttle
Supports hotel transport and shuttle services for organized guest transportation.
Guest Feedback
Captures guest comments and feedback to identify strengths and improvement opportunities.
Lost & Found
Provides a structured process for recording, tracking and managing lost or found property.
Incident & Security
Supports the recording and management of operational incidents and security-related matters.
Guest Communications
Helps organize guest communications for timely, consistent and professional service interactions.
Concierge Services
Supports concierge requests and personalized guest assistance.
Events & Banquets
Supports banquet and function operations, including event coordination and service requirements.
Accounting
Supports hotel accounting and the organization of financial transactions and records.
Invoicing & Billing
Supports invoice preparation, billing management and tracking of guest or departmental charges.
HR & Payroll
Supports employee information management and payroll-related processes.
Attendance & Shifts
Supports staff attendance monitoring and shift organization for workforce planning.
Utility & Bills
Helps track utilities and recurring bills, improving visibility over operating expenses.
Marketing & Promos
Supports marketing activities and promotional campaigns designed to attract guests and strengthen revenue performance.
Reports & Analytics
Transforms operational and financial information into reports and analytics for management decision-making.
Multi-Branch
Supports centralized oversight of multiple hotel branches or properties within one management environment.
Settings
Provides administrative controls for configuring system preferences and hotel-specific operational options.
No module matches that search. Ask us on WhatsApp; custom modules can be built.
Built with African operations in mind
Practical tools for the way business works here
Designed for organizations operating in Ghana and across Africa, where teams may need clear multi-branch oversight, Ghana cedi reporting, Mobile Money and cash collection visibility, SMS or WhatsApp communication, and practical workflows for local operations. Specific integrations and regulatory requirements are confirmed during solution scoping.
- ✓Supports guest houses, lodges and hotels
- ✓Local and foreign guests with rates in cedis (other currencies reviewed in scoping)
- ✓Deposits and payments by cash, card and Mobile Money
Local payment realitiesCash, bank and Mobile Money workflows can be assessed for your setup.
Branch-level visibilityDiscuss location-based access, reporting and management controls.
TondeSoft · Ghana
Local understanding. Connected business systems.
A day with HotelERP
See how a typical day flows
A guest books by phone, is checked in at front desk and allocated a room, restaurant and laundry charges are posted to the folio, housekeeping marks the room clean after check-out, and the manager sees occupancy and revenue.
Illustrative scenario. Actual workflows are configured with your team during implementation.
Who uses it
One system, the right view for every role
Role-based access helps each person see and do what their job requires.
General Manager
Reviews occupancy, revenue and guest balances.
Front Desk
Manages bookings, check-in and check-out.
Housekeeping
Updates room status and maintenance needs.
Restaurant / Bar Staff
Post charges to guest folios.
More capabilities
Built for the details of your industry
Reservations & Availability
Manage bookings, room types and rates.
Front Desk
Check-in/out, room moves, deposits and receipts.
Housekeeping Management
Assign rooms, track status and maintenance.
Guest Folio & Billing
Combine room, food, laundry and other charges.
Restaurant & Bar Link
Post POS charges to room folios.
Rates & Seasons
Handle seasonal, corporate and walk-in rates.
Reports & insight
Reports your management team can act on
- ✓ Occupancy and room revenue
- ✓ Booking sources
- ✓ Guest folios and outstanding balances
- ✓ Housekeeping status
- ✓ Restaurant and bar revenue
- ✓ Shift handover summary
Dashboard image is illustrative. Report content is agreed during implementation.
Your workflow, step by step
From first task to final report in 5 connected steps
- 1
Book
Create reservations and set rates.
- 2
Check in
Assign a room and take a deposit.
- 3
Stay
Post restaurant, laundry and other charges.
- 4
Check out
Settle the folio and issue receipts.
- 5
Turn over
Housekeeping resets the room.
Is it right for you?
This fits if…
- ✓You run a hotel, guest house or lodge
- ✓You want accurate guest bills
- ✓You need housekeeping coordination
- ✓You host events or conferences
What you will need
To get started
- ●A PC at reception
- ●Room list and rate card
- ●Receipt printer (optional)
Exact hardware and connectivity are confirmed during your consultation.
Your first win
What you can expect early
See room availability and today’s arrivals at a glance.
- ✓ Guided setup with your team
- ✓ Your data imported where possible
- ✓ Staff training and ongoing support
Scope and timelines are agreed after consultation.
How it works
From daily transactions to management insight
A practical operating cycle helps your team capture work consistently and gives management a clearer view of what is happening across the organization.
1
Register
Capture the people, products, services, locations or jobs your operation needs to manage.
2
Process
Move each transaction through the appropriate operational steps with clear responsibility and status.
3
Monitor
Review activity, exceptions, balances and performance using consolidated operational views.
4
Improve
Use reports and historical records to identify bottlenecks, control costs and plan next actions.
Your operation
One clearer picture.
Organized records. Connected processes. Better oversight.
Made to fit your organization
Your business is unique. Your software should reflect that.
During consultation, TondeSoft can review your current processes, reporting needs, branches, staff roles and deployment preferences to define the right configuration for HotelERP.
- ✓ Review of your current operating workflow
- ✓ Discussion of modules, user roles and approvals
- ✓ Data migration and deployment planning, where required
- ✓ Staff orientation, support and future enhancement planning
Discuss your requirements
Tell us how your organization works. We will help identify the most suitable modules and implementation approach.
Talk to a TondeSoft ConsultantVisibility & control
Make informed decisions with organized information
Review transaction history, outstanding tasks, operational activity and management summaries in a structured way. Reporting options can be agreed during implementation to reflect the indicators that matter to your team.
Deployment conversation
Start with the requirements that matter most
Whether you operate one location or multiple branches, discuss users, data, devices, integrations, hosting and support needs with our team before deployment.
Request product information ↗Frequently asked questions
Planning your HotelERP implementation
A few practical answers to help your team take the next step.
Can restaurant charges post to the guest’s room?+
Yes. Restaurant and bar sales can be posted to guest folios.
Can we manage seasonal rates?+
Rates by room type, season and customer type can be configured.
Can we manage group bookings?+
Group and corporate bookings can be configured.
Can we connect to online booking channels?+
Channel connections can be reviewed during scoping.
Can we manage room types and seasons?+
Yes. Rates and seasons can be configured.
Can we post restaurant bills to rooms?+
Outlet charges can post to guest folios.
Can we track housekeeping tasks?+
Task assignment and room status can be configured.
Can the system support more than one branch or location?+
Multi-location requirements can be reviewed during configuration, including user access, location-level activity and consolidated management reporting.
Can the system be adapted to our existing workflow?+
Yes. TondeSoft can review your current process, required approvals, reports and user roles to define the appropriate implementation scope.
How do we get pricing and a demonstration?+
Contact the TondeSoft team with your organization type, number of users and key requirements. We can then arrange a product discussion and provide a suitable proposal.
Take the next step
Ready to explore HotelERP?
Request a tailored walkthrough, discuss your business requirements and find out how TondeSoft can help streamline your operations.